FAQs

Booking and Policies

Do I need to book in advance, or do you take walk-ins? We recommend booking ahead to guarantee your preferred time and therapist. Walk-ins are welcome when availability allows — feel free to call 435 267 0133 to check.

What's your cancellation/rescheduling policy? We ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations or no-shows may be subject to a 50% of appointment fee.

What should I do if I'm running late? Please call us at 435 267 0133 as soon as you know you'll be late. We'll do our best to accommodate you, but your session may be shortened to stay on schedule for the next client.

Do you require a deposit or credit card to book? No

What are your hours? Our office is open from 10:30-6 M&F/10:30-3 T/10:30-4 W&TH. Service hours vary by provider, please call, or view real-time availability and book online https://www.vagaro.com/thehealingtree1/services.

What to expect

What should I wear — do I need to undress fully? Undress to your comfort level. Most clients remove their outer clothing and keep underwear on, but it's entirely your choice. You'll always be professionally draped, with only the area being worked on exposed.

Will I be covered (draped) during the session? Yes. Draping is standard practice for every massage — your privacy and comfort come first.

What happens during my first visit? Plan to arrive 10 minutes early to fill out a brief health history form. Your therapist will review it with you, ask about your goals or problem areas, then tailor the session accordingly.

How long do sessions last, and what lengths do you offer? We offer 30/60/90-minute sessions. Pricing varies based on time and therapist/student.

Can I request a specific therapist, or a male/female therapist? Absolutely — you can request a specific therapist or a gender preference when booking. Just let us know and we'll do our best to accommodate.

What if I have a health condition, injury, or I'm pregnant — is massage still safe? Massage is safe for most people, and we adjust technique and positioning for injuries, chronic conditions, and pregnancy. Please note any health concerns on your intake form, or call ahead so we can match you with the right therapist and approach.

Should I eat before my appointment? A light meal beforehand is fine — we recommend avoiding a heavy meal right before your session. Staying hydrated before and after is helpful too.

Is it normal to feel sore afterward? Mild soreness, especially after deep tissue work, is common and usually fades within a day or two. Drinking water and light stretching afterward can help. Contact us if soreness persists or feels unusual.

Services and Pricing

What types of massage do you offer? We offer Swedish, deep tissue, sports, prenatal, etc. Please see our Services page for full descriptions.

What's the difference between these massage types — which one is right for me?

Swedish — gentle, relaxing, great for stress relief and first-timers.
Deep Tissue — firmer pressure targeting muscle knots and chronic tension.
Sports — focused on athletic recovery, flexibility, and injury prevention.
Prenatal — safe, specialized positioning and technique for expecting mothers.
Reflexology — focused pressure on feet and hands to target specific body systems

How much does a session cost, and do you accept insurance or HSA/FSA? Pricing starts at $25 for a 30-minute session with a student and $50 for an LMT. We accept HSA cards. We do not currently bill insurance directly, but can provide a receipt for reimbursement.

Do you offer packages, memberships, or gift cards? We do have gift cards available, and offer a membership for our chiropractic care.

Do you combine massage with chiropractic care, and can I book both in one visit? Yes! As part of Southern Utah Wellness Group, we offer both chiropractic and massage therapy, and many clients combine the two for a comprehensive treatment plan. Ask us about scheduling both in one visit.

Practical Info

Where are you located, and is there parking? We're located at 525 S Main St #4 in Cedar City, with free on-site parking.

Is tipping expected/customary? Tipping is appreciated but never required.

What's your late/no-show policy? Late cancellations or no-shows may be subject to 50% of appointment fee.

About Our Massage School

Are sessions performed by students or licensed therapists? We offer both: sessions with our licensed, experienced therapists, and lower-cost sessions performed by supervised students in our massage therapy program.

Are student sessions lower cost? Yes — student clinic sessions are priced at $45/hour or $65 for 90 minutes, a discount compared to sessions with licensed therapists, making it an affordable way to enjoy quality massage.

Is the quality/safety the same as with a licensed therapist? Our students train under the direct supervision of licensed instructors and follow the same safety and sanitation standards as our licensed staff. It's a great option for clients looking for quality care at a lower price point, while supporting the next generation of therapists.